Central Point of Coordination (CPC) is the term adopted by the State County Management Committee to define the "Single Point of Entry" required by Chapter 331 of the Iowa Code.

Stakeholder meeting 10-08-2009 strategic planning

The Central Point Coordination (CPC) office provides funding for mental health treatment and services for adults with mental illness, chronic mental illness, mental retardation and developmental delay. Requires application for funding and applicants must meet income and resource limits; Henry County must have funding responsibility and proof of a mental health diagnosis.

Service Coordination is provided through the Henry County Central Point of Coordination office for mentally disabled consumers who wish to access services, are the funding responsibility of Henry County, and are not eligible for Targeted Case management.

HOW OUR SYSTEM WORKS
Our office is called the Central Point of Coordination (CPC). We act as the gatekeeper for our County’s system of services and supports for persons with mental disabilities. We take applications, determine your eligibility and need, and provide funds for needed services and supports. We report directly to the Henry County Board of Supervisors. We contract with many agencies that provide a wide range of services. Most providers can assist you in applying to our office for funds to pay for services and supports that you need. You can find a list of our providers beginning on page 24 of the Policy Manual.

HOW DO I QUALIFY?
You are eligible for funding assistance if you meet our basic requirements. First you must be diagnosed with a disability that our plan covers. These are mental illness, chronic mental illness, mental retardation, and developmental disabilities. You can find definitions of these disabilities on page 1 of the Policy Manual. Next, you must meet our income and resource guidelines. A copy of the current income guidelines will be provided upon request. Finally, you must need a service that is covered in our plan. We feel that we offer funding for a wide variety of services and supports. These are listed beginning on page 24 of the Policy Manual.

HOW DO I APPLY?
To start the process, you must complete a written application. You can do this at our office (106 North Jackson Mt Pleasant), or at any of the providers listed as access points on page 26 of the Policy Manual. We can also mail the application to you or you can download the application here. If you like, you can get assistance from a friend or family member familiar with your personal matters. You will be asked to provide information about your disability, health, education, work history, income, benefits, insurance and other matters. We also need information about others who live in your household, or those who are responsible for your support. We also want to know where you have lived in the past so we can determine if Henry County has responsibility for payment of services or supports you need. A copy of our application is found in the Appendix to the Policy Manual. We will assure that your privacy is respected and protected. No personal information will be shared with others unless you give us written permission or we are required by law to do so. You will be asked to sign release forms that allow us to talk with other people and agencies and to exchange information and records about you. In medical and psychological emergencies, you may be unable to give your consent to release necessary information. When this happens, our first priority will be to see that you receive emergency services. We will only release what is necessary and required by law to address your crisis. Information about confidentiality is found on page 12 of the Policy Manual. After we receive your application and verifications, we will decide whether or not you are eligible to receive funding assistance from Henry County. You will receive a written Notice of Decision. If you are found eligible, the notice will list each service for which you are eligible, the amount of each service, and the cost of each service (by month). It will also list any Co-Payment that you are required to make to receive that service or support. If you are not eligible for funding assistance, your notice will explain the reasons why we could not honor your request. It may provide alternative choice(s). You have the right to appeal any part of either decision. The appeals process is discussed beginning on page15 of the Policy Manual.

HOW DO I DECIDE WHAT SERVICES ARE NECESSARY?
Once you have been found eligible for funding, the next step is to develop a plan of services and supports that meet your unique needs and circumstances. To accomplish this, we need to assess your strengths and areas of needed improvements. If you are eligible for Medicaid (Title 19) you will work with a case manager to develop a comprehensive plan that is tailored to your specific strengths, abilities, and needs. If you do not receive Medicaid (Title 19) you will work with our service coordinator to develop a similar plan. We will authorize service funding up to a maximum of 180 days at which time your service coordinator, case manager, or service provider will review your progress and make a new request for continued funding.

WHAT DO I HAVE TO DO TO REMAIN ELIGIBLE?
We will continue to work with you to make sure that your services and supports continue to meet your changing needs. We are always open to suggestions and welcome comments on how we can better serve you and others in our system. We will ask your input through a yearly survey so we have a formal record of input. We require that you update your record twice per year so that we can be sure that you remain eligible for funding assistance. These update forms will be mailed to you and you will receive new notices of decision with each review form file in our office. We ask that you report any changes in your circumstances to our office as soon as possible so we can maintain your eligibility. We will keep an individual record of services authorized and payments made in our office. We ask that you participate in developing the Policy Manual and assist us in developing services and supports that meet everyone’s changing needs. We ask that you attend our quarterly Stakeholders Meeting to provide input and remain informed of changes within our system. We ask that you work and make progress on the goals you developed in your individual plan. We ask that if you are able, you seek employment and cooperate in getting any other kind of assistance for which you are eligible. Please feel free to contact us if you have any questions, complaints or compliments about us, your providers, or about anyone else involved in Henry County’s mental health and developmental disability service system.